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Confidentiality  Policy


What happens if I talk to you about private things?

Anything you tell your worker is private and will not be passed on to anyone else outside of 42nd Street – this includes parents, carers or other workers – unless you tell us it's OK or the situations below come up (which generally involve a risk of harm).

Sometimes workers share things you tell them with colleagues within 42nd Street to make sure we can help you in the best way possible, though this only ever happens on a "need to know" basis.

The only times when we would be compelled to share information would be if we're worried you or someone else may be in significant danger of hurting themselves, being hurt themselves, or hurting someone else.

Specifically, it may be necessary for 42nd Street to disclose information if:

    • We have reasonable cause to believe that a child is at risk of significant harm;
    • We have reasonable cause to believe that a vulnerable adult is at risk of significant harm;
    • Where there is risk of harm to third parties (e.g. where we have reason to believe that a service user may pose a risk to other professionals, etc.);
    • Where we receive information that relates to a terrorist threat.

We'll always make every attempt to speak with you about any action we need to take, including sharing information, and will only ever share this information with appropriate services (or parents / carers) where necessary.

If you're worried about what might get shared you can always get in touch for more information at theteam@42ndstreet.org.uk.

What do you do with my information?

We have to store some personal information about you to make sure we can keep in touch with you and understand what your needs are.

This can include basic contact information, such as your address or email, general information such as age, gender, ethnicity and sexuality (though you can choose whether you wish to share these with us). We will also keep information such as wellbeing questionnaires and worker's notes to make sure we are best placed to meet your needs.

All this information is secure and held in a database, only seen by 42nd Street workers.

Can I see my information?

Yes, you can ask to see what information we hold on you at any time, by simply asking your worker.

Alternatively, e-mail theteam@42ndstreet.org.uk or send a written request to 42nd Street, the SPACE, 87-91 Great Ancoats Street, Manchester M4 5AG.

Is working online secure?

We will always make sure any information we hold on you is secure and safe in our database; however, it is worth thinking about what equipment you are using to access the website.

Sometimes public PCs, in places such as libraries, schools or colleges, have monitoring software installed that might compromise your confidentiality. You can speak to the owner of the equipment to check this, or contact us via your own device.

You can also use the "exit site" button to leave the page you are on at any time.





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