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I Need Help Now

Emergency services

If you are concerned you may harm yourself you can contact the emergency services (999) or the NHS on 111 or get yourself to your nearest A&E department.

Grounding Techniques

If you're feeling overwhelmed by difficult thoughts or emotions you may find some of the ideas on this page helpful.



The Samaritans provide confidential 24 hours telephone support on 116 123 for a range of difficulties. More information is at www.samaritans.org


If you're under 18’s Child-Line is available on 0800 1111 open 24 hours a day. More information is at www.childline.org.uk


The Hopeline is open 24 hours for any young people experiencing suicidal thoughts on 0800 068 4141 and you can visit them at papyrus-uk.org

LGBT Foundation

If you’re LGBTQ+ you can ring the Foundation’s helpline on 0345 3 30 30 30 10am-10pm for a range of advice on issues you may be experiencing relating to this, including a specialist service around LGBTQ+ domestic violence. Find out more at lgbt.foundation

Mindline Trans+

For trans, non-binary or gender-fluid people, Mindline offers an emotional support and mental health focused helpline available Mondays and Fridays, 8am-midnight. You can find out more at their website.

Domestic Abuse Helpline

Available 24hours a day on 0808 2000 247 for anyone experiencing or worried about domestic violence

Texting services


Shout operate a 24/7 crisis support service, just text SHOUT to 85258, free on most UK Networks. You can find more about this service at www.giveusashout.org


Online support


You can chat to someone anonymously online using Childline's 121 Support, available 24 hours.


You can chat to someone online until 10pm at www.kooth.com and can register with just a username for this.

The Mix

Loads of videos and articles are here on a range of difficult topics, but you can also chat to them online from 4pm until 11pm at www.themix.org.uk

Mind Help Tool

Mind have an online tool to work out where you might be best going in a crisis and what things you may be able to do to cope in that moment.  You can visit their main site at www.mind.org.uk too

In Person

Crisis Cafes

An out of hours friendly and supportive community space open to anyone from Manchester, Salford ,Trafford or Bolton experiencing a mental health crisis

In Manchester:

  • No.93 Wellbeing Centre, 93 Church Lane, Harpurhey, Manchester M9 5BG
  • open 8pm-1am Mon-Fri and 3pm-1am Sat & Sun
  • please call 07778012838 or 0161 271 0339 ahead of turning up.

In Trafford:

  • Old Trafford Wellbeing Centre 54-56 Seymour Grove Old Trafford Manchester M16 0LN
  • Open Mon to Fri, 7pm to 2am and Sat & Sun, 5pm to 2am (Last entry 12:30am)
  • please call or text 07933882743 ahead of turning up (email: crisiscafe@bluesci.org.uk)